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Baa Stool Returns Policy

It’s OK to change your mind!

We’re sure you will be delighted with our products but to give you peace of mind we want to let you know that it’s OK to change your mind.

If you are not 100% satisfied with your purchase, you can return the product for a full refund or exchange. You can return a product for up to 30 days from the date you purchased it.

 Any product you return must be in the same condition you received it and in the original packaging. Please keep your receipt.

Returns and Exchanges

How do I return my flock?

1) Email us below to let us know that you’d like to return your order

2) We will then provide you with information on how return it to us and the details that must be included with the order

3) Once we receive your return we will notify you and let you know when you can expect your refund

How do I exchange my flock?

If you’d like to change the colourway of your flock member or the product entirely, just get in touch with us below for all the information you need

Get in touch...

Baa Stool Ltd
The New Barn
13 Vale Park
Colomendy Industrial Estate
Denbigh
LL16 5TA


e: jointheflock@baastool.co.uk
t: 01824 790 882




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